Terms of service

Terms of service 

Welcome to Shaza B !

By accessing our website and purchasing from our brand, you agree to comply with and be bound by the following Terms of Service. These terms are designed to ensure a smooth, transparent, and secure shopping experience for all customers. We kindly encourage you to review them carefully before placing an order or using any of our services.

Section 1 : Eligibility to Use Our Services

By accessing or using our website and services, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian. Customers agree to provide accurate and complete information and to use our services only for lawful purposes. Any misuse, fraudulent activity, or violation of applicable laws may result in restricted access or cancellation of services.

Section 2 : Privacy & Security

We value customer privacy and take reasonable steps to protect personal information collected through our website. Customer information is used primarily for order processing, communication, and service improvement. Payment details are securely processed through trusted third-party providers, and sensitive financial information is not stored directly on our servers.

Section 3 : Privacy & Security

We value customer privacy and take reasonable steps to protect personal information collected through our website. Customer information is used primarily for order processing, communication, and service improvement. Payment details are securely processed through trusted third-party providers, and sensitive financial information is not stored directly on our servers.

Section 4 : Returns & Exchanges

We aim to ensure customer satisfaction while maintaining product quality standards. Return or exchange requests must meet the conditions outlined in our Return Policy. Items must be returned unused, unworn, unwashed, and in their original condition with tags intact.

Section 5 : Product Information & Availability

We strive to ensure that all product descriptions, colors, sizing information, and images are displayed as accurately as possible. However, slight differences may occur due to lighting, screen settings, fabric dye variations, or handcrafted detailing. Product availability may change without prior notice, and certain items may be discontinued or updated at any time.

Section 6 : Pricing & Payments

All prices displayed on our website are listed in the applicable currency shown at checkout. Payments are securely processed through authorized third-party payment providers. While we make every effort to maintain accurate pricing, occasional errors may occur, and we reserve the right to correct pricing inaccuracies or cancel affected orders if necessary.

Section 7 : Orders & Acceptance

All orders placed through our website are subject to product availability, payment verification, and acceptance. Once an order is placed, customers may receive an order confirmation acknowledging receipt of the request; however, this does not guarantee final acceptance. We reserve the right to refuse, limit, or cancel orders in cases involving pricing errors, stock issues, or suspected fraudulent activity.

Section 8 : Processing Time

All Shaza B pieces are thoughtfully crafted through a made-to-order process to reduce unnecessary waste and encourage a more sustainable approach to fashion. As each piece is carefully prepared with attention to detail, processing and delivery may take approximately 2-3 weeks depending on the design and order volume.

Section 9 : Shipping & Deliveries 

All orders require approximately 2-3 weeks for processing and delivery, as each Shaza B piece is crafted through a made-to-order process with careful attention to detail.Once your order has been shipped, tracking details will be provided through email or message. While we strive to ensure timely deliveries, slight delays may occasionally occur due to high order volumes, public holidays, or courier-related circumstances beyond our control.

Section 10 : Intellectual Property

All content available on this website, including product designs, logos, images, graphics, text, videos, branding elements, and creative materials, remains the intellectual property of Shaza B. Unauthorized copying, reproduction, distribution, or commercial use of any content without prior written permission is strictly prohibited.

Section 11 : Limitation of Liability

To the fullest extent permitted by applicable law, Shaza B shall not be held liable for indirect, incidental, or consequential damages resulting from the use of our website, products, services, shipping delays, technical interruptions, or third-party service failures beyond our reasonable control.

Section 12 : Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws of India. Any disputes arising in connection with our services or website shall fall under the jurisdiction of the appropriate courts in India.

Section 13 : Third-Party Services

Our website may contain or integrate third-party services such as payment gateways, shipping providers, analytics tools, or social media platforms. These services operate independently and may be governed by their own terms and privacy policies. We are not responsible for the practices or operation: ird-party services

Section 14 : Changes to Terms

We reserve the right to update, revise, or modify these Terms of Service at any time to reflect operational, legal, or business changes. Updated terms will be published on our website, and continued use of our services after such changes constitutes acceptance of the revised Terms.